Question 1

How can I determine whether the solution works on my device?

Accepted Answer

Dispatcher workplace (PC/ notebook):
Compatible with Windows OS

Mobile app (smartphones/ gadgets):
Compatible with Android OS
iOS version is in preparation and will be released shortly.

Question 2

Does the application require internet access?

Accepted Answer

Dispatcher Workplace (PC/ Notebook):
For the Dispatcher Workplace you need internet access to be able to access the cloud services.

Mobile app (smartphone/ gadget):
Your mobile employees can continue to work even if the Internet connection is interrupted for a short time. The data (including the geocoding) is sent to the dispatcher's workstation as soon as internet access is available again.

Question 3

How many people can share a subscription?

Accepted Answer

The subscription packages have no limit on the number of users.
Any number of dispatchers can use the dispatcher area at the same time.

Any number of mobile employees can use the mobile app, whereby everyone has to download the mobile app onto their smartphone and activate it via the dispatcher workplace.

Question 4

In which languages ​​is the application available?

Accepted Answer

Currently available in German, English and Russian.

Question 5

What payment methods are accepted?

Accepted Answer

We use Wix Payments for payment processing. You can pay for your plan's subscription using major credit and debit cards, Giro Pay as well as Paypal accounts. For annual prepayments we also accept transfers to our bank account. If you want us to choose another payment method, write to hello(at)a-connect.solutions. Additional payment methods are available with our Enterprise plans. Contact our staff for more information.

Question 6

How long does it take to deploy the program?

Accepted Answer

It can be up and running within a day. You will receive an email from us with the relevant instructions. If you plan to integrate with our API, this may take a few days depending on the complexity of the integration.

Question 7

Can I get help with a custom API integration?

Accepted Answer

If you have any questions about API usage, our support team is happy to provide their expertise. If you need more detailed advice or help implementing a custom integration, please feel free to contact us. Please understand that these consulting services are not included in our price plans and will be invoiced separately.

THE POWER OF FOCUS ON ESSENTIALS

How can I determine whether the solution works on my device?

Does the application require internet access?

How many people can share a subscription?

In which languages is the application available?

What payment methods are accepted?

How long does it take to deploy the program?

Can I get help with a custom API integration?

Subscribe to our Newsletter

THE POWER OF FOCUS ON ESSENTIALS

How can I determine whether the solution works on my device?

Does the application require internet access?

How many people can share a subscription?

In which languages ​​is the application available?

What payment methods are accepted?

How long does it take to deploy the program?

Can I get help with a custom API integration?

Subscribe to our Newsletter

In which languages is the application available?